Terms & Conditions

Terms of Use

  1. The description and specification of Product(s) shall be the same as assigned by the actual manufacture(s) (if any).
  2. The step-by-step process of order(s) placement of has been provided at our website / catalogue(s) which may be amended from time to time.
  3. The delivery of Product(s) shall be made as provided at our website / catalogue(s).
  4. The price and mode of payment of the Product(s) shall be the one mentioned at our website / catalogue(s) which (including / excluding delivery / receipt charge(s) and the same are not negotiable. Any tax, duty or charges imposed by government or any authority prior to delivery may be included in the price after import / during delivery process.
  5. The cancellation of order(s) shall strictly be made as stated in our ‘Cancellation Policy’ and request(s) for change therein will not be entertained in any situation whatsoever.
  6. The Company provides no guarantee of Product(s) itself unless the same is provided by the actual manufacturer, vendor or his agent (whether local or foreign) at the risk and cost of the customer. The liability of the Company is restricted to procurement/import and delivery of the Product(s) as offered at its website / catalogue, only.
  7. The Customer is required to diligently check and verify the product to match with the specifications available on Company’s website. In case the Customer finds any Product(s) defective / faulty prior to use of the same, it should be returned to the courier / delivery person(s) without any delay. However, checking/testing and verification of Product(s) needs to be made according to instructions mentioned on the Product(s), its packing, Company’s website or otherwise.
  8. The dispute(s) arising between the Customer and the Company (or vice versa) shall exclusively be subject to governing laws of Islamic Republic of Pakistan within the territorial limits of District Lahore, Punjab, Pakistan.
  9. The Company shall not be liable for any failure or delay in performance due to causes beyond its reasonable control including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders or any other force majeure event.
  10. The contact details are available on Company’s website for the purpose of communication, complaints and feedback.
  11. The sales made by the Company to the Customer(s) are final once the Product(s) are delivered.
  12. The Company does not intend to voluntary mistake(s), however, in case of such eventuality, the same will be inadvertent. The same may be resolved amicably.
  13. Refunds will be processed within 10 days of order cancellation and payment will be made via cross cheque
  14. In some cases shipping charges may be applied manually by the call centre agent
  15. International shipping may take more time than the stipulated time frame given for order fulfillment. The order fullfiment times are approximations and order may be delayed for one of several different reasons